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Discussion topic: Sky q remote

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This message was authored by Bethany+Truman This message was authored by: Bethany+Truman

Sky q remote

Hi I need to order a new sky q remote I have moved house and misplaced it. Please can I have a new one sent out? 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky q remote

Posted by a Superuser, not a Sky employee. Find out more

@Bethany+Truman wrote:

Hi I need to order a new sky q remote I have moved house and misplaced it. Please can I have a new one sent out? 


Hi @Bethany+Truman 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Check out the following link regarding a new remote

Click still need help and then click get in touch after ticking the box that you have tried online help.   This will lead you to a form for remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment 

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Sky q remote

Posted by a Superuser, not a Sky employee. Find out more

@Bethany+Truman wrote:

Hi I need to order a new sky q remote I have moved house and misplaced it. Please can I have a new one sent out? 


Would be a lot quicker to nip down to your local supermarket & buy one, or order when from the famous online store

I am just another Sky customer!
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