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This discussion topic has been answered Discussion topic: Sky q recordings

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This message was authored by: COOPER131

Sky q recordings

When I select a recordings it says please wait can take up to 5 mins before recording ready to watch, happening evrry day.


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This message was authored by: Daniel0210 Answer

Re: Sky q recordings

Posted by a Superuser, not a Sky employee. Find out more

@COOPER131 

A lot of minor niggles can be fixed by a reboot.


If you haven’t done it already it may be worth rebooting the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Sky q recordings

Posted by a Superuser, not a Sky employee. Find out more

@COOPER131 

A lot of minor niggles can be fixed by a reboot.


If you haven’t done it already it may be worth rebooting the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: COOPER131

Re: Sky q recordings

Thank you will give it a go later when I get back home.

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