This discussion topic has been answered Discussion topic: Sky q not working
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Message posted on 12 Mar 2025 09:37 AM
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Message posted on 12 Mar 2025 10:58 AM
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@Jamesharvey wrote:
No error messages screen just flickering
Hi @Jamesharvey
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
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Message posted on 12 Mar 2025 10:34 AM
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Re: Sky q not working
Any error messages?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Mar 2025 10:46 AM
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Re: Sky q not working
No error messages screen just flickering
Message posted on 12 Mar 2025 10:58 AM
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@Jamesharvey wrote:
No error messages screen just flickering
Hi @Jamesharvey
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 12 Mar 2025 11:26 AM
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Re: Sky q not working
Thank you all it's working again
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