Sky q multiroom box/remote

[Simmykb]

All of a sudden iur remote won’t work. Changed batteries. Nothing. Rebooted everything. Nothing. Any help please?

[Chodley]

https://www.sky.com/help/articles/fix-remote

[oldfella · Accepted solution]

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@Simmykb wrote:
All of a sudden iur remote won’t work. Changed batteries. Nothing. Rebooted everything. Nothing. Any help please?

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Hi @Simmykb 

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Simmykb]

Thank you so much. All sorted 🙂