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Discussion topic: Sky q mini question

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This message was authored by Bobby007a This message was authored by: Bobby007a

Sky q mini question

Hi,

 

im wanting to buy 4 mini's but have a question about usage that I can't find anywhere online.

 

i see comments saying you can't watch live tv on more than 2 boxes at once however can you stream iplayer for example or other apps on all 4 at once?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky q mini question

Posted by a Superuser, not a Sky employee. Find out more

@Bobby007a 

Firstly, you can't buy any mini boxes. They are loaned to you. 

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky q mini question

Posted by a Superuser, not a Sky employee. Find out more

@Bobby007a 

For that many screens you'd need to look at Sky Stream rather than Sky Q.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Bobby007a
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This message was authored by Bobby007a This message was authored by: Bobby007a

Re: Sky q mini question

What do you mean by Sky content? Is this live Tv/anything recorded on the main sky box?

 

apps like Disney/netflixs/iplayer fall outside this?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky q mini question

Posted by a Superuser, not a Sky employee. Find out more

@Bobby007a wrote:

What do you mean by Sky content? Is this live Tv/anything recorded on the main sky box?

 

apps like Disney/netflixs/iplayer fall outside this?


Only 2 mini's can connect as a slave to the main box - this would be for live or recorded material (all channels).

 

Apps that stream directly from the internet should work outside this limit, subject to bandwidth.

I am just another Sky customer and my views are my own
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