26 Oct 2024 06:33 PM
My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.
Tried to find a contact phone number for help but cannot find one anywhere!
Any help appreciated
26 Oct 2024 07:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@queenscouse wrote:
My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.
Tried to find a contact phone number for help but cannot find one anywhere!
Any help appreciated
@queenscouse You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
26 Oct 2024 07:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@queenscouse wrote:
My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.
Tried to find a contact phone number for help but cannot find one anywhere!
Any help appreciated
@queenscouse You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
26 Oct 2024 08:06 PM
Thank you
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