28 Apr 2024 09:25 AM
Hi. We have a sky mini and main sky q box. Previously they were both connected t I a sky broadband router midway between the two. If I try and connect the sky mini to the sky main box directly the signal is poor ( chippy connection with picture freezes send showing live a sky tv - as they have too many walls between them). We have upgraded broadband ( sky do not offer fibre in our area so bad to get satellite broadband). Can I connect sky mini and sky main box using our new Wi-Fi mesh (non sky) or can I link sky mini to main box thru old router (now not pressuring broadband service) or can I get a sky q booster (and use this on new Wi-Fi mesh)? Best solution thanks??
28 Apr 2024 09:27 AM
Sorry about typos above. Hope it makes sense still!
28 Apr 2024 09:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@Doc270 wrote:
Hi. We have a sky mini and main sky q box. Previously they were both connected t I a sky broadband router midway between the two. If I try and connect the sky mini to the sky main box directly the signal is poor ( chippy connection with picture freezes send showing live a sky tv - as they have too many walls between them). We have upgraded broadband ( sky do not offer fibre in our area so bad to get satellite broadband). Can I connect sky mini and sky main box using our new Wi-Fi mesh (non sky) or can I link sky mini to main box thru old router (now not pressuring broadband service) or can I get a sky q booster (and use this on new Wi-Fi mesh)? Best solution thanks??
Hi @Doc270
best to forget about using the old router.
On 3rd party broadband minis if using WiFi will only connect to the Sky Q mesh generated by Q devices.
If you have a Mesh system minis will not connect to 3rd party mesh units reliably by WiFi.
If you have the possibility to connect both the mini and the main Q box by Ethernet to the mesh system this should work. In this case all the Q box WiFi can be turned off
Only other option I can see is to get a Q WiFi booster to position midway between the main Q box and the mini,
28 Apr 2024 01:01 PM
Thanks. I assume that SKY Q wifi extender will work fine with the new (non sky) mesh?
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