Can’t access Netflix or Paramount +

[LWGray]

I get error messages when trying to access Paramount + or Netflix. 

[Daniel0210]

@LWGray 

Which TV platform do you have? 

[nolte]

What does the error message say?

Is there an error number associated with the error?

Are you on sky q, sky glass, or sky stream?

[LWGray]

LG Smart TV. Both apps used to work until my latest change of my Sky package. 

[MarkGoldsmith]

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@LWGray wrote:

I get error messages when trying to access Paramount + or Netflix. 

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What changes did you make to your Sky package?

[LWGray]

Paramount plus gives 406 Not Acceptable 

Netflix simply keeps searching for Netflix. 

If I don't go through the Sky Box Netflix comes up on my TV via the Smart TV. 

[LWGray]

Sky phoned to give me a new package that included Paramount+ and Netflix and Sky Cinema. 

[MarkGoldsmith]

And what Sky TV service do you have (+, Q or Stream)? As you have posted this on the What's On board rather than the board for the specific TV platform?

[LWGray]

I can see no forums for specific TV or Sky setups. The my sky app gives just the one thread. And even that requires a lot of digging to find. 

[caesarome]

What TV service do you have ?

[LWGray]

Don't understand. I've got a broadband connection and a sky box with a satellite dish. 

For some reason Netflix won't play through the Sky box and Paramount + although the app boots up won't play anything because it says that none of their shows are available in my region, ie Essex. 

Both Netflix and Paramount+ will play if I by pass the Sky box and just use the LG smart tv's system. 

Sky is looking redundant.