Discussion topic: Sky q mini boxes problem
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Message posted on 01 Jan 2025 02:30 PM
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Sky q mini boxes problem
My sky q mini boxes won’t connect to my main sky q box after a power cut
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Message posted on 01 Jan 2025 03:22 PM
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Re: Sky q mini boxes problem
@Coral+Gillespie wrote:
My sky q mini boxes won’t connect to my main sky q box after a power cut
@Coral+Gillespie Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
reboot the mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 01 Jan 2025 03:49 PM
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Re: Sky q mini boxes problem
@Coral+Gillespie wrote:
My sky q mini boxes won’t connect to my main sky q box after a power cut
Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).
If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the reset button.
Message posted on 01 Jan 2025 04:31 PM
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Re: Sky q mini boxes problem
Thank you very much for your help. It worked!
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