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Discussion topic: Sky q mini box

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This message was authored by: Allyprie

Sky q mini box

Hi, I've had to reboot my sky q mini box and eventually got it to work but it is now stuck in the welcome screen and won't let me move down the options to tv guide etc

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This message was authored by: oldfella

Re: Sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Allyprie wrote:

Hi, I've had to reboot my sky q mini box and eventually got it to work but it is now stuck in the welcome screen and won't let me move down the options to tv guide etc


Hi @Allyprie

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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