Sky q mini box not working

[Debra681]

Hi there, I cannot get my sky mini box working 

for some reason it keeps cutting out and all I keep getting is a message saying that there's  a problem finding my sky q mini box in the network

This problem has been happening for a while now but has constantly got worse

How can this be resolved??

many thanks 

Debra Metcalfe

[bemak187]

Is your main box working ok?  It sounds to be honest like a WiFi issue especially if it has been happening for a while.  One of the main complaints with Q is the connection between the boxes/WiFi.  You should contact sky.  See what they can do regarding a booster.