02 Feb 2024 04:49 PM
My sky q mini box is not working, I have tried rebooting it and swirling it on and off and it still does not work, red light comes on box but it won't connect to tv.
02 Feb 2024 07:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chrisluke1 wrote:
My sky q mini box is not working, I have tried rebooting it and swirling it on and off and it still does not work, red light comes on box but it won't connect to tv.
Hi @Chrisluke1
If the mini is coming on it should have a green light and not an Amber/red light.
Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the Q box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
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