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Discussion topic: Sky q box

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Avatar for Big+jeff
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This message was authored by: Big+jeff

Message posted on ‎27 Jul 2024 02:57 PM

Sky q box

My box as Stopped working today they are sending the new one out on Monday. Do I need to return all cables and  remote or just the box when The driver comes on Monday 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎27 Jul 2024 03:00 PM

Re: Sky q box

Posted by a Superuser, not a Sky employee. Find out more

Just the box. Remember to take out the Viewing Card before you hand the box over.

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎27 Jul 2024 03:32 PM

Re: Sky q box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Big+jeff   To play safe, best to swap everything (keep viewing card). We have had several examples of people just swapping their box to find that the new box has a different power supply.

Welcome to the Sky Community

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