Sky q box wont connect to internet??? Getting fed up now, sky is uselss

[Stevetaximan17]

Sky q box won't connect to Internet??? Fed up now!!

[oldfella]

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@Stevetaximan17 wrote:

Sky q box won't connect to Internet??? Fed up now!!

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Hi @Stevetaximan17 

Assume this is is your main Q box.

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

[Stevetaximan17]

Tried this so many times now with same ending, unable, and yes I've restarted both box and router numerous times, this is just pointless, gunna leave sky, they are getting worse and worse 

[Stevetaximan17]

No network connection???????

[Alamz]

Hi, did you manage to find a solution we seem to be having the same problem!