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Discussion topic: Sky q box wifi

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This message was authored by Anonymous This message was authored by: Anonymous

Sky q box wifi

How do I find my box wifi password. I need the box as a wifi hub but can't find out how to connect

 


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky q box wifi

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

It's not sky WiFi I have got tho. Its virgin. I have tried our house password but nothing. The sky wifi is showing up full bars but not letting me on it.


May  I just check that you are not trying to connect to the SKY network with your own wifi password ?

 

It should still be the Virgin network you connect to.

 

BTW we have had various reports that many people find the hotspot facility doesn't always help much

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky q box wifi

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

 

Where Q television boxes are in use as hotspots they have the same SSID (network name) and wireless password as the router. If Sky is your ISP and you have a Q or Sky Broadband Hub then this should happen automatically, but for other ISPs there's a manual setup required.

 

https://www.sky.com/help/articles/wifi-hotspots 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky q box wifi

It's not sky WiFi I have got tho. Its virgin. I have tried our house password but nothing. The sky wifi is showing up full bars but not letting me on it.

This message was authored by nigea99 This message was authored by: nigea99

Re: Sky q box wifi

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

It's not sky WiFi I have got tho. Its virgin. I have tried our house password but nothing. The sky wifi is showing up full bars but not letting me on it.


The SKY Wifi generated by the Main box cannot be connected to. 

 

If you have enabled wifi Hotspots (the option is only available to set on the main box for all q boxes) it then lets your Q boxes acts as hotspots for your Home wifi (in your case Virgin) 

 

Hae you enabled the Hotspots  ?

Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky q box wifi

Yes all enabled. 

This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sky q box wifi

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

It's not sky WiFi I have got tho. Its virgin. I have tried our house password but nothing. The sky wifi is showing up full bars but not letting me on it.


May  I just check that you are not trying to connect to the SKY network with your own wifi password ?

 

It should still be the Virgin network you connect to.

 

BTW we have had various reports that many people find the hotspot facility doesn't always help much

Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky q box wifi

Ave just switched it off. Beginning to do ma heid in. End up smashing it against the wall lol

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