Sky q box not working

[SamGM]

My Sky Q mini box isn't working and the controller won't operate it, although is operating the tv so not a battery issue

[oldfella]

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@SamGM wrote:

My Sky Q mini box isn't working and the controller won't operate it, although is operating the tv so not a battery issue

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Hi @SamGM 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.