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Discussion topic: Sky q box not working

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This message was authored by Lisamck98 This message was authored by: Lisamck98

Sky q box not working

Sky q box isnt working nothing is loading theough my tv although hdmi cable on tv is giving the option for sky q setting but nothing is displaying for sky 

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This message was authored by Emma284 This message was authored by: Emma284

Re: Sky q box not working

Same here, it's just a blank screen 🤔

Lisamck98
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This message was authored by Lisamck98 This message was authored by: Lisamck98

Re: Sky q box not working

Exactly what is happening with mines i am wondering whats not working the TV, HDMI or the SKY Q 

This message was authored by Emma284 This message was authored by: Emma284

Re: Sky q box not working

It cant be the HDMI with me because I can see the sky menus etc it's just showing a blank screen when I pick anything to watch. I'm gonna rebook and it that doesn't work it must be a sky outage or something

This message was authored by oldfella This message was authored by: oldfella

Re: Sky q box not working

Posted by a Superuser, not a Sky employee. Find out more

@Lisamck98 wrote:

Sky q box isnt working nothing is loading theough my tv although hdmi cable on tv is giving the option for sky q setting but nothing is displaying for sky 


Is the Q box on with Green LED @Lisamck98 @Emma284 ??

This message was authored by Emma284 This message was authored by: Emma284

Re: Sky q box not working

Mine is now working after a reboot

This message was authored by Emma284 This message was authored by: Emma284

Re: Sky q box not working

Is yours showing any Sky menus?

Maybe it's a setting on your TV. Maybe a different HDMI port?

Lisamck98
Topic Author
This message was authored by Lisamck98 This message was authored by: Lisamck98

Re: Sky q box not working

Yes just nothing showing 

Lisamck98
Topic Author
This message was authored by Lisamck98 This message was authored by: Lisamck98

Re: Sky q box not working

Thats what its doing with me and im sure it cut out yesterday to 

This message was authored by Emma284 This message was authored by: Emma284

Re: Sky q box not working

Have you tried to reboot it

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