Sky q box not connecting and holding to my vm router.

[Jol60]

System Disconnected last night and I have not been able to reconnect for more than a minute today each time I have reset. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Jol60]

Sorted. Had to hard wire it. Saved by my daughter,

[Lisa-P1987]

I am glad you got it sorted Jol60. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks