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Discussion topic: Sky q box failure

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This message was authored by: AntV

Sky q box failure

My sqy q box seems stuck in a loop trying to reboot after a hard drive reset.  Recordings have been an issue over the last week particularly with fast forward then after a box restart they would'nt load. Any suggestions apart from contacting Sky for a replacement box?

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This message was authored by: oldfella

Re: Sky q box failure

Posted by a Superuser, not a Sky employee. Find out more

@AntV wrote:

My sqy q box seems stuck in a loop trying to reboot after a hard drive reset.  Recordings have been an issue over the last week particularly with fast forward then after a box restart they would'nt load. Any suggestions apart from contacting Sky for a replacement box?


Hi @AntV 

Hi
Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

If you cannot solve your issue it will lead to Box replacement 

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This message was authored by: AntV

Re: Sky q box failure

Thanks Oldfella, box ordered 

Much appreciated 

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