Discussion topic: Sky q box died

This message was authored by: Christine013 · ‎24 Jun 2024

Sky box died switched off at mains three times now and tried hard reset . Still no recordings although this is the third time in as many weeks.

This message was authored by: lettice · ‎24 Jun 2024

You can order a replacement box online here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/no-power-q-box/article...

When you handover your faulty box to the courier for the replacement box, make sure you retain your current Sky viewing card as you will need that for putting in and setting up with your replacement box.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

View this Answer within the discussion

This message was authored by: lettice · ‎24 Jun 2024

You can order a replacement box online here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/no-power-q-box/article...

When you handover your faulty box to the courier for the replacement box, make sure you retain your current Sky viewing card as you will need that for putting in and setting up with your replacement box.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

Discussion topic: Sky q box died

Sky q box died

Re: Sky q box died

All Replies

Re: Sky q box died

Was this discussion not helpful?

Search Sky Community

Start a new discussion