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Discussion topic: Sky q box died- no power

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This message was authored by KateD This message was authored by: KateD

Sky q box died- no power

Sky box suddenly no power.dead to the world. Checked connections replaced fuse still dead. Is it broken? Many thanks


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Sky q box died- no power

Posted by a Superuser, not a Sky employee. Find out more

@KateD wrote:

Sky box suddenly no power.dead to the world. Checked connections replaced fuse still dead. Is it broken? Many thanks


@KateD sounds like you have tried most things in the link below but check through the link at the end it will give you an option to contact Sky 

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/no-power-q-box/article...


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Sky q box died- no power

Posted by a Superuser, not a Sky employee. Find out more

@KateD wrote:

Sky box suddenly no power.dead to the world. Checked connections replaced fuse still dead. Is it broken? Many thanks


@KateD sounds like you have tried most things in the link below but check through the link at the end it will give you an option to contact Sky 

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/no-power-q-box/article...


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
KateD
Topic Author
This message was authored by KateD This message was authored by: KateD

Re: Sky q box died- no power

@Laing1 thank you- that's what I thought but good to have it confirmed.

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