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Discussion topic: Sky outage

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This message was authored by: Roxy28

Message posted on ‎13 Jun 2025 10:19 AM

Sky outage

Sky off again last night 2nd time in a month same time as had letter saying subscription going up in august!!

Deserve compensation not a movie on the house like they offered before

not good enough

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎13 Jun 2025 10:24 AM

Re: Sky outage

Posted by a Superuser, not a Sky employee. Find out more

@Roxy28  You've posted in the Sky Q forum however there was no outage last night with Sky Q, which stream are you referring to, is it Sky stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎13 Jun 2025 10:25 AM - last edited: ‎13 Jun 2025 10:26 AM

Re: Sky outage

Posted by a Superuser, not a Sky employee. Find out more

@Roxy28 

There wasn't a Sky Q outage last night so it will be your individual set up. So is it working this morning and what happened yesterday? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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This message was authored by: Roxy28

Message posted on ‎13 Jun 2025 12:54 PM

Re: Sky outage

Yes all ok this morning 

Thought it was an outage problem again like I had in may

Thanks for your response 

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This message was authored by: Invisiblename

Message posted on ‎13 Jun 2025 03:05 PM

Re: Sky outage

Posted by a Superuser, not a Sky employee. Find out more
@Roxy28 wrote:

Yes all ok this morning 

Thought it was an outage problem again like I had in may

Thanks for your response 

As advised, there was no Sky outage last night, so it must have been you personal setup that had a problem

I am just another Sky customer!
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