Discussion topic: Sky not working
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Message posted on 06 Jun 2023 11:01 PM
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Sky not working
My sky mini box os saying there is a connectivity problem its nit the first time ,
its also saying i need to upgrade to watch a recording
Im not happy to be honest as i pay for the full package
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Message posted on 07 Jun 2023 07:43 AM - last edited: 07 Jun 2023 07:51 AM
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Re: Sky not working
@jamie+9777 wrote:My sky mini box os saying there is a connectivity problem its nit the first time ,
its also saying i need to upgrade to watch a recording
Im not happy to be honest as i pay for the full package
Your 2nd issue is quite a common one that is normally resolved by chatting with Sky.
I have escalated your original post to SKY who, hopefully, will be in touch.
Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 07 Jun 2023 09:07 AM
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Re: Sky not working
Thanks for escalating this. We’ve sent an invite to chat.
Message posted on 09 Jun 2023 10:21 AM
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Re: Sky not working
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please do not hesitate to reach out so we can re-escalate this for you. Thanks.
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