Sky not working

[jamie+9777]

My sky mini box os saying there  is a connectivity problem its nit the first time , 

its also saying i need to upgrade to watch a recording 

Im not happy to be honest as i pay for the full package  

[Invisiblename]

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@jamie+9777 wrote:

My sky mini box os saying there  is a connectivity problem its nit the first time , 

its also saying i need to upgrade to watch a recording 

Im not happy to be honest as i pay for the full package  

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Your 2nd issue is quite a common one that is normally resolved by chatting with Sky.

I have escalated your original post to SKY who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please do not hesitate to reach out so we can re-escalate this for you. Thanks.