Sky movie's is pixilated

[Stevie+Gar]

Recently upgraded my package on sky to include movie's. I have multi room but the movie's are all pixilated up in my bedroom. Have tried unplugging the box and no distance?

[PandJ2020]

Are they fine on the main box?

Such issues are usually related to dish alignment.  (But this would affect all boxes)

Are downloads the same?

[Laing1]

---

@Stevie+Gar wrote:
Recently upgraded my package on sky to include movie's. I have multi room but the movie's are all pixilated up in my bedroom. Have tried unplugging the box and no distance?

---

@Stevie+Gar Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box