Sky mini exchange for puck?

[Rachel-Buckland]

I currently have Sky q with 2 extra mini boxes, I'd like to get a Sky glass, my question is will I get a refund for the 2 mini boxes or will Sky exchange them for 2 streaming pucks?

[Daniel0210]

@Rachel-Buckland 

The mini boxes, like your main Sky Q box, are loaned to you. What you paid was what can be described as an activation fee. These aren't refundable at the termination of your subscription. If you take Sky Glass you'll need to arrange for 2 pucks and the Whole Home package. 

[MightyQuinn]

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@Rachel-Buckland wrote:

I currently have Sky q with 2 extra mini boxes, I'd like to get a Sky glass, my question is will I get a refund for the 2 mini boxes or will Sky exchange them for 2 streaming pucks?

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Hi @Rachel-Buckland   Simple answer,  no and no.