Sky mini box

[Jazzaross1975]

Having problems with my sky mini box in my bedroom, kept telling me there was no internet connection (which there was) rebooted WiFi rebooted boxes, still not working telling me to make sure my viewing card is installed in the sky Q box which it is. Can't watch anything on mini box. 

[Addie15]

Hi there, @Jazzaross1975. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

We are still looking to help you @Jazzaross1975 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks