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Discussion topic: Sky mini box

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This message was authored by: Sunny018

Sky mini box

Sky mini is located in my man cave in the garden. 

sigal keeps dropping especially when the door closed 

 

I was informed it has nothing to do with the WiFi is that correct ?

 

what can I do next ?  

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This message was authored by: MightyQuinn

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sunny018   It has everything to do with WiFi (Sky Q Mesh, not your home WiFi). Ethernet connected to the Main Sky Q box is best.

This message was authored by: TimmyBGood

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Sunny018 wrote:

 

I was informed it has nothing to do with the WiFi is that correct ?

  


Strictly speaking it's everything to do with the WiFi from the main Q box.

 

A Q Mini cannot use a wireless signal from any non-Sky router/booster/extender (or signal from a Sky Max Hub or 'pod')

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Sunny018

Re: Sky mini box

Hi. 

would a sky booster work in that room ?

 

Cable from the Q box to the mini is probably too far.  

what the best thing to do 

This message was authored by: nigea99

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Sunny018 wrote:

Hi. 

would a sky booster work in that room ?

 

Cable from the Q box to the mini is probably too far.  

what the best thing to do 


hi @Sunny018 

 

A booster needs to be about half way between - being in the same room it is likely to be weak to use.

 

An alternative to ethernet cable for the whole distance that many people seem to use is to use Powerline adapters

This message was authored by: oldfella

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Sunny018 wrote:

Hi. 

would a sky booster work in that room ?

Cable from the Q box to the mini is probably too far.  

what the best thing to do 


Hi @Sunny018 

If the mini is too far away to connect by WiFi then a Q booster would not connect either.

External grade Ethernet cable from mini to main box is probably your only option

 

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