Sky mini box won’t turn on

[Olgui24]

I have Sky multi room mini sky box.

my tv downstairs broke and I had to unplug the mini sky box so we can have tv downstairs. We disconnected the mini box for two days. Now when I try to connect the mini box to the tv it is not turning on. I rebooted and it get stuck on the second part that says the screen will get blank please don't turn off. I rebooted the main sky box and stuck on the same message.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Addie15]

Update-We are closing this session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.