@Greekislander wrote:
My sky q mini box remote will not operate tv unless I turn tv on with main remote then it will change channel but not volume . I've tried rests 7 and9 the 1 and 3 but not getting on screen instructions. I've removed batteries inserted new ones and even left completely unplugged over night.
any suggestions ?
Hi @Greekislander
first reboot your mini.
To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)
note: some features may take up to 5 minutes to return.
Then
With the Q box on with green led try completly resetting mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
