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Discussion topic: Sky mini box not working

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This message was authored by: shaun9997

Message posted on ‎16 May 2025 04:17 PM

Sky mini box not working

What a shot service my sky q mini box is not working via my remote any ideas a I've rebooted turned off and re did internet 

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This message was authored by: Daniel0210

Message posted on ‎16 May 2025 04:19 PM

Re: Sky mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@shaun9997 

Have you rebooted the main box first? 

Is this as a result of last nights outage?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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This message was authored by: Laing1

Message posted on ‎16 May 2025 05:59 PM

Re: Sky mini box not working

Posted by a Superuser, not a Sky employee. Find out more
@shaun9997 wrote:

What a shot service my sky q mini box is not working via my remote any ideas a I've rebooted turned off and re did internet 

@shaun9997 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


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