Discussion topic: Sky mini box limit reached

This message was authored by: TrevD · ‎17 Nov 2024

Why can't I use two Sky mini boxes at the same time. It says limit reaches and second box fails to work.

This message was authored by: PandJ2020 · ‎17 Nov 2024

You may have an older main box that only supports 1 mini.

Check the hardware version here: https://www.sky.com/help/articles/sky-software-updates

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎17 Nov 2024

@TrevD
As indicated by @PandJ2020 the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Sky mini box limit reached

Sky mini box limit reached

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