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Discussion topic: Sky mini TV boxes not connecting

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This message was authored by CR2010 This message was authored by: CR2010

Sky mini TV boxes not connecting

Recently moved back to Sky Broadband and already have sky TV.

 

We have sky Q box and 4 mini boxes in addition to 2 sky boosters and a TP link. Since moving back to sky broadband - we are unable to connect our mini box up in the attic room.

 

Can anybody recommend a way to boost signal in order to connect the mini box in the attic??

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini TV boxes not connecting

Posted by a Superuser, not a Sky employee. Find out more

@CR2010 wrote:

Recently moved back to Sky Broadband and already have sky TV.

 

We have sky Q box and 4 mini boxes in addition to 2 sky boosters and a TP link. Since moving back to sky broadband - we are unable to connect our mini box up in the attic room.

 

Can anybody recommend a way to boost signal in order to connect the mini box in the attic??


Hi @CR2010 

Have you tried a Network Reset on the problem mini and tried to connect to the nearest Q device
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS 
with the nearest connected Q device.   This can be another mini or a connected Q booster.

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