@Sherin786 wrote:
Our SKY main box is not switching on
Also, we arranged for an engineer to come out to fit a sky mini box - but we haven't heard anything further about this
Hi @Sherin786
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
