Sky just cuts out and it takes five minutes to start up again. Really annoying. twelve cutouts in fo

[ChrisPowell]

Picture would be a blank screen. My wi-fi is strong and i have no issues with this.

Sky can cut out more than ten times in an evening and I just get fed up with it.

I need an engineer or new box. i have recently moved to my new address and it was the same at the old address.

Who can i phone

[Daniel0210]

@ChrisPowell 
Have you tried rebooting your main box first? If you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum.

[GD1]

@ChrisPowell  Do you have Sky Q or Sky Stream?