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Discussion topic: Sky is not connecting

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Dayaaujla
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This message was authored by Dayaaujla This message was authored by: Dayaaujla

Sky is not connecting

‎22 Jan 2024 05:51 PM

The sky is not working and it showing a black and white pixelled screen. 

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Sky is not connecting

‎22 Jan 2024 06:29 PM

Posted by a Superuser, not a Sky employee. Find out more
@Dayaaujla wrote:

The sky is not working and it showing a black and white pixelled screen. 

@Dayaaujla Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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