Sky hub

[Johnwinder]

Been updated to fiber optic with new hub then they want old hub back when I disconnect old hub no signal to tv

[SuperMatt]

Morning, @Johnwinder. I'll send you an invite to a private chat shortly and we can help you.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141