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Discussion topic: Sky glass

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Harry3
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This message was authored by Harry3 This message was authored by: Harry3

Sky glass

‎12 Dec 2023 02:25 PM

I have been charged but the engineer still hasn't come out! I have been given multiple dates but no one has shown up. I am not happy also capital resolve have been in contact but I don't think I should pay if I havnt been given the product!

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky glass

‎12 Dec 2023 02:41 PM

Posted by a Superuser, not a Sky employee. Find out more

@Harry3 
You’re talking to fellow customers here not Sky Customer Services. You've posted in the Sky Q board but mention Sky Glass and an engineer. Engineers don't come out for Sky Glass issues. You also mention Capital Resolve who I believe are a debt recovery company so we will need the full story in order to advise. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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