Free download email

[June601]

I am unable to access the free download in sky store. I have an email apologising  for the issues I have had and now there is more issues...

[SupaM]

Hi there, I've already had my issue sorted out 👍🏻 ...but how do I STOP ALL the extra emails and answers getting emailed to me, including other problems that I didn't enquire about?!?! I've just had to delete over 120 emails from over 3 days of replies and answers sent to my email from a whole lot of other Sky Community members, when I know longer need anymore help, plus emails to things I never even asked about...🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ Please Help 🙌🏻 Thanks!!

[stereohaven]

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@SupaM wrote:

Hi there, I've already had my issue sorted out 👍🏻 ...but how do I STOP ALL the extra emails and answers getting emailed to me, including other problems that I didn't enquire about?!?! I've just had to delete over 120 emails from over 3 days of replies and answers sent to my email from a whole lot of other Sky Community members, when I know longer need anymore help, plus emails to things I never even asked about...🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ Please Help 🙌🏻 Thanks!!

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Click the "Options" button at the top right of every topic to 'Unsubscribe' from the thread.

[Seanyg78]

Hi Did anyone get an email from sky saying free movie as off all disruption or is it a scam? Nothing on my sky box

[lettice]

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@Seanyg78 wrote:
Hi Did anyone get an email from sky saying free movie as off all disruption or is it a scam? Nothing on my sky box

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Have moved your post to this ongoing discussion thread.

It's a valid email from Sky for Sky Q customers.
Read this thread, namely the answered post to find out where to go on your Sky Q box to claim your free gift.

[MightyQuinn]

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@Seanyg78 wrote:
Did anyone get an email from sky saying free movie

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Hi @Seanyg78   Just the odd million and yes it is genuine. Read the thread if you cannot find it.

[Julia23]

Found it - thanks ! Limited range of films though...

[Jane411]

Hi I have recently received an email from yourselves, offering me a free movie to download and keep in compensation for problems with Sky encountered on 15 May. I have followed the instructions in the email but there is no "Gift on us tile" for me to click on in the Sky Store. Please advise on what I need to do. With Thanks Jane Kent

[lettice]

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@Jane411 wrote:
Hi I have recently received an email from yourselves, offering me a free movie to download and keep in compensation for problems with Sky encountered on 15 May. I have followed the instructions in the email but there is no "Gift on us tile" for me to click on in the Sky Store. Please advise on what I need to do. With Thanks Jane Kent

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Have moved your post to this ongoing discussion thread.

Read this thread, namely the answered post to find out where to go on your Sky Q box to claim your free gift.

[Daniel0210]

@Jane411 

Go to: Sky Store > Featured > Top Picks > Your Sky Store Gift On Us

Make sure the movie you choose is marked as £0. 

[Cathyd43]

Hi I was promised a free movie because my sky TV was interrupted last week but I can't see it in the sky store app as promised

[Daniel0210]

@Cathyd43 

I have moved your post into a thread discussing this. 

Go to: Sky Store > Featured > Top Picks > Your Sky Store Gift On Us

Make sure the movie you choose is marked as £0. 

[Confused67]

On 15th May my Sky Q went down and Sky has offered a free movie.

you have to go to Sky store and click on 'Your Sky Store gift on us' tile and choose movie.

This tile does not come up!! 
what can I do? 

[Daniel0210]

@Confused67 

See my post immediately above yours. 

[PeterEden]

I have been offered a free film due to the technical hitch on May 15.  However having followed the instructions to go to sky store and then click on free movie ..... there is No offer of the free movie for having been inconvenienced . How do we fix this as the offer expires 31 May?