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Discussion topic: Sky dish

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This message was authored by: millie08

Sky dish

Sky TV 📡 I have Sky q and did not get a new sky satellite dish installed when I got Sky Q. I am getting my house rendered and the workmen require to remove my sky satellite dish - can I get a replacement new dish?

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This message was authored by: oldfella

Re: Sky dish

Posted by a Superuser, not a Sky employee. Find out more

@millie08 wrote:

Sky TV 📡 I have Sky q and did not get a new sky satellite dish installed when I got Sky Q. I am getting my house rendered and the workmen require to remove my sky satellite dish - can I get a replacement new dish?


Hi @millie08 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

This message was authored by: Invisiblename

Re: Sky dish

Posted by a Superuser, not a Sky employee. Find out more

@millie08  follow @oldfella 's advise, but you should be aware that the dish (& the cables from it to your Sky Q box) are the only items that become your property (all other boxes are loaned to you) - consequently there could be a charge associated with this.

I am just another Sky customer!
This message was authored by: Daniel0210

Re: Sky dish

Posted by a Superuser, not a Sky employee. Find out more

@millie08 

Sky typically charge about £65 to move a dish. They will not replace it with a new one unless it's not fit for purpose. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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