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Discussion topic: Sky channels not working

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This message was authored by: Eireman

Sky channels not working

Any idea what's happening with sky, loads of probs recently now sky channels not working in sky q but the bbc, itv, c5 and c5 working okay

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This message was authored by: Daniel0210

Re: Sky channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Eireman 

Which channels aren't working? What's happening? Any error message?


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This message was authored by: Eireman

Re: Sky channels not working

Hi Daniel,


Thanks for commenting. It's very strange, ever since the major sky outage a few weeks back, the viewing card needs to be taken out are reinserted very regularly. This was the case today, all local channels worked via sky q but sky and other channels didn't, until I took out and reinserted the viewing card. Also, since the main outage, I've had two of my three TV going into fault and needing replacement - that could be an age thing but also coincidental.

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