Sky box

[Odetteward]

Sky box won't connect to the internet & keeps coming up ERROR: MR001

[Annie+UK]

This has nothing to do with Sky Go, the forum you posted in

Which Sky System do you have?

• Sky Plus (Sky Plus Forum)
• Sky Q (Sky Q Forum)
• Sky Stream (Sky Stream Forum)
• Sky Glass (Sky Glass & Live Forum)

[Quoman7]

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@Odetteward wrote:

Sky box won't connect to the internet & keeps coming up ERROR: MR001

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Hi @Odetteward I presume you are talking about the SKYQ Mini box?

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with the Mini box?

[Odetteward]

Thank you @Quoman7 for your reply, I am now sorted as I rang sky in the end.