Sky box

[LH07861]

When I am watching sky all of sudden the sky box and my tv turns off and then it will turn on again after 10 - 20 seconds later.

[Addie15]

Hi there, @LH07861. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Greenfingers001]

We are still looking to help you @LH07861 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks