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Discussion topic: Sky box will not turn on

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This message was authored by: Shadow98

Sky box will not turn on

Hi my sky box will not turn on and is overheating

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This message was authored by: lettice

Re: Sky box will not turn on

Posted by a Superuser, not a Sky employee. Find out more

Firstly, if your Sky Q box is not turning on, follow the advice in this help article;
Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com

Namely the recovery procedure on step 4.

When you say overheating, can you provide more info?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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