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Discussion topic: Sky box unresponsive

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This message was authored by: Send2jb

Sky box unresponsive

Box becomes unresponsive, cannot change anything via handset, this is the same for other boxes on the system. All remotes have new batteries

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This message was authored by: Me134

Re: Sky box unresponsive


@Send2jb wrote:

Box becomes unresponsive, cannot change anything via handset, this is the same for other boxes on the system. All remotes have new batteries


Reboot them all and when they're up and running (if still needed) try re-pairing the remotes with each box.

 

https://www.sky.com/help/articles/sky-q-remote-help

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Not a Sky employee
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Sky Q with 2GB UHD box using WiFi
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using WiFi
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