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Discussion topic: Sky box not working

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This message was authored by: MatthewCollings

Message posted on ‎08 May 2024 12:06 PM

Sky box not working

Sky box not working

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎08 May 2024 12:08 PM

Re: Sky box not working

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@MatthewCollings wrote:

Sky box not working

You'll need to provide a lot more info than you have as we can't help with such limited info.

 

Do you get any error messages on screen?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MatthewCollings

Message posted on ‎08 May 2024 12:09 PM

Re: Sky box not working

Looks like the cable is burnt on back of box so no signal 

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This message was authored by: GD1

Message posted on ‎08 May 2024 12:11 PM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

@MatthewCollings  Your duplicate thread you created a few minutes ago has been removed.

 

If you mean there is No Satellite signal then try these steps  https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎08 May 2024 12:29 PM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more
@MatthewCollings wrote:

Looks like the cable is burnt on back of box so no signal 

@MatthewCollings 

Which cable? Where is it? How burnt and how badly?!


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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