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Discussion topic: Sky box not working

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This message was authored by: Shannonh95

Message posted on ‎03 Oct 2023 01:52 PM

Sky box not working

Hi, when I go to turn my sky box on it doesn't turn on. Nothing comes up on the tv. The mini box upstairs is not working either and says there is a problem with my main box. Internet is fine. Was working fine Sunday 

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This message was authored by: GD1

Message posted on ‎03 Oct 2023 02:07 PM

Re: Sky box not working

Posted by a Superuser, not a Sky employee. Find out more

@Shannonh95  Have you tried unplugging the Sky Q box for a few seconds?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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