Sky box not responding cant delete programes cant record programmes and tele screen goes blank

[Colin1705]

Cant record or delete programs  screen goes blank and won't show the picture.

[Colin1705]

Not yet received  a reply to my first message 

[Laing1]

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@Colin1705 wrote:

Not yet received  a reply to my first message 

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@Colin1705 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions