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Discussion topic: Sky box not displaying tv guide

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This message was authored by: Andrew68

Sky box not displaying tv guide

No tv guide on sky box

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This message was authored by: oldfella

Re: Sky box not displaying tv guide

Posted by a Superuser, not a Sky employee. Find out more

@Andrew68 wrote:

No tv guide on sky box


Hi @Andrew68 

Try rebooting your Q box

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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