Discussion topic: Sky box not connecting to satellite
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Message posted on 02 Jan 2024 03:10 PM
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Sky box not connecting to satellite
Hi
our sky box is not connecting to the satellite, is there anything I can do to fix this?
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All Replies
Message posted on 02 Jan 2024 03:22 PM
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Re: Sky box not connecting to satellite
@Zan wrote:
our sky box is not connecting to the satellite, is there anything I can do to fix this?
What do you mean by not connecting to the satellite? Any error message on screen?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 03 Jan 2024 05:04 AM - last edited: 03 Jan 2024 05:06 AM
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Re: Sky box not connecting to satellite
It doesn't connect to the satellite, it's a passive receiver of the broadcast from the satellite. If it says it has no satellite signal, then there's a problem with the dish or a cable or any communal distribution system between the dish and box.
A power cycle of the box (I put it in standby beforehand) is always worth a try first.
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